Raförninn offers comprehensive maintenance service for medical imaging equipment. This includes both preventive maintenance and incidental maintenance. The company’s standardized quality procedures, which are based on decades of experience within healthcare, aim at minimizing the customer’s risks and ensuring equipment uptime. The company has applied for ISO-9001 certification in 2018.
Raförninn offers various levels of service tailor-made to the customers’ needs. Typically the service is charged by means of a fixed monthly fee. In general, the service agreements require 98% uptime, which is reflected in a reduction in the monthly fee if the uptime goal is not met. Raförninn’s customers get access to a web-based service system which serves as a simple gateway to report equipment failures and to monitor progress of maintenance.
Raförninn offers all types of installations of new equipment. This includes room design and preparations, risk assessment, project management, taking down older equipment, connecting new equipment to imaging IT systems in addition to acceptance testing.